Delivery/Return/Refund for all digital products.
You will be sent an e-mail after the verification of your purchase that will contain a Licence Key / Transaction ID. You will also be sent a link once we recieve your file. By clicking on this link you will be able to download your product(s). (Please note this only applies to our digital products.)
PLEASE PERFORM AN IMMEDIATE CHECK ON THE DIGITAL ITEM YOU HAVE DOWNLOADED AND ENSURE THAT IT IS WORKING COMPATIBLY WITH YOUR DEVICE AND IS OPERATIONAL.
Please note that we will not refund payment for any digital file that has been downloaded unless we can confirm that the files are corrupted from our servers or that the files are incompatible with your system and we are unable to provide a compatible version.
Status of downloads are determined automatically through our system. All downloads are given at least two (2) download attempts in a one day (24 hour) period before expiring.
Each time you attempt to download a title, the counter will decrease.
Refund Policy: Our products are digital downloads so there are NO RETURNS OR REFUNDS after successful payment and download, with the following exception.
Within 1 day of placing your digital download order through our online store you may request a refund for any digital product (for wav, flac audio format) that has not yet been downloaded.
We make no representations or warranties that these digital products will meet with individual Purchaser tastes or expectations.
However, before starting the refund process, we want you to be aware that we will be pleased to assist you in resolving any problem you are having. Feel free to contact us via e-mail at stillpointx (at) gmail.com
Vocal and Photonic Sympathetic Resonance 